We would encourage you to follow the instructions below or visit one of our shops, where you can be supported to make the changes via a shop's iPad.
How do I update my details You can check or update your details within your "MY ACCOUNT" section of Waitrose.com
- Visit Waitrose.com and click on Sign in (top right) - Once signed in, click on My Account (which is now top right)
The different areas of your My Account - "Login details"- To update your email address ID and/or password - "Personal details"- To update your name or phone numbers - "Addresses" / "Payment Details and Billing Information"- Update both sections to update your address details - "Payment Details and Billing Information"- To update your payment card details (used for myWaitrose marketing) - "Marketing preferences"- To select your preferences.
Email ID/ Password support- Please click HERE to access our "Have a query concerning your email id and or password?" FAQ
Delete your account- Please call our Waitrose Customer Care Team on 0800 188 884