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Update my personal details

We would encourage you to follow the instructions below or visit one of our shops, where you can be supported to make the changes via a shop's iPad. 

My details
You can check or change your details within your "My Account" section of Waitrose.com


- "Login details"- To update your email address ID and/or password
- "Personal details"- To update your name or phone numbers
- "Addresses" / "Payment Details and Billing Information"- Update both sections to update your address details 
- "Payment Details and Billing Information"- To update your payment card details (used for myWaitrose marketing)
- "Marketing preferences"-  To select your preferences.

Email ID/ Password support-
Please click HERE to access our "Have a query concerning your email id and or password?" FAQ

Delete your account-
Please call our Waitrose Customer Care Team on 0800 188 884


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