Here to help

Welcome to Waitrose help and support
Use the search box or topic list to find the help you need
 

Please enter 3 characters or more before searching

 

Receiving myWaitrose Vouchers/ Marketing Preferences (opt in / opt out)

To simply change your Marketing preferences
- From within your "My Account" page, click "Marketing Preferences" within the box titled My Details (bottom Left)
- Select "Yes please" or "No thanks" as required to the four options
Once happy, click "Save preferences" to confirm and save your changes.  

To receive myWaitrose vouchers-
Within "My Account" and under "My Details", ensure the following
- Your home address is correct within sections My Addresses and Payment Detail & Billing Information
- Ensure you've set up your Marketing Preferences to "Yes please". Please note that following any changes, it can take up to 28 days for any vouchers to start coming through.
- Continue to use your myWaitrose card every time you shop so that we can tailor vouchers to the things you enjoy.
- myWaitrose vouchers can be sent to a different sample of customers for each promotion, depending on how you shop you may not receive vouchers for every promotion.

How do I opt out of myWaitrose marketing emails-
If you want to opt out of these emails please select Unsubscribe at the bottom of the email


Feedback

 

Was this article helpful?


   

Feedback

Sorry you found this article unhelpful, please tell us why so that we can improve the answer. If you require a response, please use the Contact us link at the bottom of the page.

Characters Remaining: 255