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Replacement myWaitrose Card or Keyfob Guide

I've lost my myWaitrose card?
Order a replacement card online using the instructions below

How do I access the self-help menu and replacement card form?
Due to system limitations, we are sorry that we can't link you straight to the order form and we are working on a solution to fix this. For now, please carefully read the Order Form instructions and then click anywhere within the box.

 
User-added image 
 
Extra Help- As you select each option, the next option will appear.
Here's a desktop screenshot of the page you'll go to after clicking the box above.
You can see the 3 options have been selected (marked red). 
After clicking Contact Us, scroll down to the order form which will appear beneath the chart.

 
User-added image

Problem solving- Nothing appearing after selecting "Replacement Card or Keyfob" while using a mobile device  
You'll need to force the page to reload by selecting another option from the menu, such as Shopping Online and Substitutions, and then reselecting myWaitrose and Replacement card or keyfob.

If you need further help contact our Customer Care team via the link at the bottom of this page. 

Using a temporary myWaitrose card
If you know your Waitrose.com account login details, you'll be able to view a temporary card and use this until your card arrives.  

- Open a second internet window tab, go to Waitrose.com and sign into your "MY ACCOUNT".
- Return to this internet windows tab and click HERE.
- Simply record the card number by writing it down or take a photo of it with your phone.
- This is much easier than printing off a copy and saves paper.
- Show the number to the cashier and they will input the card number for you. 
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Problem solving- Sorry, the page you requested could not be found-
This is because you are not signed into Waitrose.com (this is where you manage your personal details for myWaitrose). To solve this, go to Waitrose.com and simply click on "Sign in/Register" on the right and Sign in. Once you have input your email and password, please try the link again.
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If having problems, please contact our Customer Care Team and we'll be happy to help you.


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