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How to clear your cookies

Following customer feedback, we are transitioning to a new website.
While parts of our current website transition to the new website, there is a small chance that you could have an issue and we apologise if you do.

Let me help try and resolve the issue you are having on the site.
Clearing your Waitrose Cookies can resolve most issues.

We've made it easy to do, by simply clicking on this link- Click here to clear your Waitrose cookies
*Note that performing this action will log you out of waitrose.com, this is all part of the clearing process.
It may also affect any additions you have recently made to your trolley so please review this when you log back in and try again

If you are still having an issue after trying the another, then please do contact us on 0800 188 884.


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